OCTO
AI-powered process orchestration for insurance operations. Automate end-to-end workflows across claims, underwriting, and policy administration with no-code speed and full auditability.
OCTO integrates with InsureMO via iHub, InsureMO's enterprise integration layer. Once connected, OCTO acts as the process controller — receiving triggers (document uploads, API events, scheduled runs), executing configured business logic, calling InsureMO's insurance service APIs at the appropriate workflow stage, and routing outcomes to downstream systems or human review queues. Rather than replacing existing systems, OCTO orchestrates an intelligent AI layer across them—bringing probabilistic reasoning, contextual understanding, and decision support into traditionally rules-based environments, all with full control, transparency, and auditability. At its core, OCTO delivers advanced intelligent document processing (IDP), purpose-built for the scale and complexity of insurance. It captures and understands documents from any channel—email, portals, scanned forms, or digital submissions—across a wide variety of formats, including claims, medical reports, policy wordings, and broker communications. All process steps are logged with granular audit trails and protected with end-to-end encryption, ensuring compliance with regulatory requirements across all markets where InsureMO operates. Together, OCTO combines AI orchestration, intelligent document processing, and agent-based automation into a single platform—delivering faster outcomes, reduced operating costs, improved accuracy, and enterprise-grade governance for modern insurance operations.
Feature List
- No-code process design
- SLA-driven routing
- Scalable architecture
Use Case Scenarios
- An insurer could use OCTO to orchestrate the end-to-end claims workflow — from FNOL receipt through validation, adjuster assignment, and settlement — integrating InsureMO's claims APIs with a legacy claims management system, reducing manual touchpoints and shortening average claim cycle time.
- An MGA could deploy OCTO to automate new business intake, routing submission documents through underwriting rules, triggering InsureMO policy issuance APIs on approval, and syncing bound policies to a bordereaux reporting system — all without coding.
- A digital insurer could leverage OCTO's open AI ecosystem to build AI-assisted underwriting workflows, connecting large language model risk assessments with InsureMO's rating APIs and human review queues, maintaining full explainability and audit trails required by regulators.
Functionality Overview
OCTO integrates with InsureMO via iHub, InsureMO's enterprise integration layer. Once connected, OCTO acts as the process controller — receiving triggers (document uploads, API events, scheduled runs), executing configured business logic, calling InsureMO's insurance service APIs at the appropriate workflow stage, and routing outcomes to downstream systems or human review queues. OCTO's library of pre-built activities covers common insurance workflow patterns out of the box, while its no-code interface allows business and operations teams to configure, test, and release new process applications independently. All process steps are logged with granular audit trails and protected with end-to-end encryption, ensuring compliance with regulatory requirements across all markets where InsureMO operates.