[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"cms-detail-apps-customer-engagement-solutions-en":3},{"data":4,"meta":51},[5],{"id":6,"documentId":7,"name":8,"slug":9,"short_description":10,"long_description":11,"features":12,"use_cases":20,"functionality_overview":24,"tags":25,"app_url":28,"sort_order":29,"createdAt":30,"updatedAt":31,"publishedAt":32,"locale":33,"partner":34,"icon":49,"seo":49,"localizations":50},279,"o2b7yoj958mn2b32sh4i37wm","Customer Engagement Solutions","customer-engagement-solutions","A multi-faceted customer engagement platform integrating CRM, marketing, and service features across various communication channels.","Herald Logic's Customer Engagement Solutions offer a multi-faceted platform integrating CRM, marketing, and service features across various communication channels. The solution helps insurers build stronger relationships with customers through personalized engagement, automated communications, and comprehensive customer lifecycle management.",[13,14,15,16,17,18,19],"Omni-channel communication","Customer 360-degree view","Automated marketing campaigns","Loyalty and rewards management","Self-service portal","Feedback and survey tools","Analytics and insights dashboard",[21,22,23],"An insurer can streamline operations by automating manual processes and reducing turnaround times.","A business user can configure and launch new products without IT dependency.","A customer can self-serve through digital channels, improving satisfaction and reducing operational costs.","The Customer Engagement Solutions platform provides a comprehensive solution that integrates seamlessly with existing insurance infrastructure. It leverages modern cloud architecture and API-driven design to enable rapid deployment and seamless integration. The platform supports configurable workflows, automated processing, and comprehensive analytics. Built-in compliance features and audit trails ensure regulatory adherence across all operations.",[26,27],"Distribution & Underwriting","Claims","https://www.gosure.ai",0,"2026-03-15T13:08:39.867Z","2026-03-15T19:22:22.804Z","2026-03-15T19:22:22.817Z","en",{"id":35,"documentId":36,"name":37,"slug":38,"description":39,"website":28,"type":40,"featured":41,"createdAt":42,"updatedAt":43,"publishedAt":44,"locale":33,"overview":45,"categories":46,"services":49,"sort_order":29},108,"uav80bik52o2okuqukn34kl7","GoSure AI","gosure-ai","AI-powered affinity insurance, claims management, and customer engagement platform.","app",false,"2026-03-15T13:08:36.992Z","2026-03-15T18:11:53.732Z","2026-03-15T18:11:53.741Z","GoSure AI specializes in AI-driven insurance technology for affinity and embedded insurance distribution. Their Affinity and Embedded Insurance Solutions enable seamless insurance integration into partner ecosystems, the Claim Management Module automates claims processing with AI, and Customer Engagement Solutions deliver personalized interactions throughout the policy lifecycle. With InsureMO, GoSure AI powers next-gen insurance distribution.",[47,48],"distribution-underwriting","claims",null,[],{"pagination":52},{"page":53,"pageSize":54,"pageCount":53,"total":53},1,25]